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We aim to provide the best support for our Gold Coast customers.

Customer support is available via email and the chatbot on this page. Customer Service operating hours are 7 days a week between 9am and 9pm.

PLEASE NOTE: We can only offer cancellations and amendments for purchases made via iventurecard.com or on an iVenture Card created website.  For passes bought via any of our resellers you will need to contact the reseller directly.

To help us direct you to the correct team, please advise which destination you are visiting and what your query is regarding:
You may also be able to find your answer in our quick-link below
Frequently Asked Questions